Question 1

Is there a free trial?

Accepted Answer

Yes. The 30-day free trial gives you full access to all Pro features: unlimited game protection, auto-detect new installs, GPU Pinned, and everything planned for future platforms. After 30 days, your card is billed at the Pro rate unless you cancel. You can cancel at any time before the trial ends.

Question 2

Is there a free version?

Accepted Answer

Yes. The free plan protects one game permanently. No trial period, no credit card required. Upgrade to a paid plan for unlimited game protection, auto-detection of new installs, GPU Pinned (NVIDIA settings save and restore), and all future platform support.

Question 3

Which platforms does GamePinned support?

Accepted Answer

Steam, Epic Games Store, and Riot Games. Newly installed games are detected and protected automatically across all three platforms. GOG, Battle.net, EA App, and Ubisoft Connect are planned for future releases.

Question 4

Can users still play games and download updates?

Accepted Answer

Yes. GamePinned only prevents deletion. Launching, updating, and patching all work exactly as before. Users will not notice anything has changed unless they attempt to remove a protected game.

Question 5

What happens when someone tries to uninstall a protected game?

Accepted Answer

The game stays installed. On Steam, the game reappears in the library within seconds. On Epic Games, the uninstall reports a failure and the game remains. On Riot Games, the files stay on disk. Opening the launcher and clicking Install re-registers the game instantly with no re-download.

Question 6

Can users stop or disable GamePinned?

Accepted Answer

No. Standard users cannot stop the service, change its configuration, or access the management panel. Windows service permissions are hardened so that only administrators can stop or modify it. An admin password is required for any changes.

Question 7

How does GamePinned prevent game uninstallation?

Accepted Answer

GamePinned locks game files using Windows file system permissions built into the OS. When a blocked account tries to uninstall a game, Windows denies the deletion. The launcher receives a permission error and the uninstall cannot complete. No third-party drivers or kernel hooks are used.

Question 8

How do I block game uninstalls on Steam, Epic Games, and Riot Games?

Accepted Answer

GamePinned blocks game uninstalls by locking game folders at the Windows file system level. Install GamePinned, select the games you want to protect, and click Lock. Users can still play and update those games. Only uninstallation is prevented. It works on Steam, Epic Games Store, and Riot Games (Valorant, League of Legends, and more).

Question 9

Does it work in gaming cafes, PC bangs, and internet centers?

Accepted Answer

Yes. GamePinned is built for shared-PC environments: gaming cafes, PC bangs, warnets, comshops, cyber cafes, esports arenas, and any Windows setup where multiple users access the same machine. It blocks all standard Windows accounts by default, covering every customer account.

Question 10

How do I uninstall a game as an admin?

Accepted Answer

Enable Maintenance Mode from the GamePinned dashboard. Protection pauses immediately, allowing you to uninstall or swap games freely through Steam, Epic Games, or Riot Games. Disable Maintenance Mode when done. Protection resumes.

Question 11

Can I use GamePinned at home to stop family members from deleting games?

Accepted Answer

Yes. GamePinned works for personal use too. Protect your game library from siblings, kids, roommates, or anyone else who uses your PC. The free plan protects one game permanently at no cost.

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